Helpful Contact Numbers

Individual and Family Plans Contact Information
ACA (Health Reform) Education Hotline (888) 809-2810
New Enrollment (800) 531-4456
Member Customer Service (888) 697-0683
Away From Home Care® (away from home urgent care) Call the toll free number on the back of your ID card
Plans
Medicare Plans (855) 204-1846
Dental Plans
Dental Customer Service (800) 367-6401
Dental Sales (800) 367-6401
Additional Contact Information
Illinois Department of Insurance Chicago (312) 814-2420
Springfield (217) 782-4515
Blue Access for MembersSM (BAM) bcbsil.com/member
Blue 365 Deals (855) 511-BLUE
Membership Address Blue Cross and Blue Shield of Illinois
P.O. Box 3004
Naperville, IL 60566-9747

Attn: Membership
Claims Address Blue Cross and Blue Shield of Illinois
P.O. Box 805107
Chicago, IL 60680-4112

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