Helpful Contact Numbers

Individual and Family Plans Contact Information
ACA (Health Reform) Education Hotline (888) 809-2810
New Enrollment (866) 514-8044
Member Customer Service (800) 538-8833
Blue Card Worldwide(Existing members with health insurance plans including HMO and PPO) Call the toll free number on the back of your ID card
Medicare Plans
Medicare Education Hotline (877) 592-3874
Medicare Supplement New Enrollment (800) 646-3000
Medicare Supplement Customer Service (800) 624-1723
Dental and Vision Plans
Dental Customer Service (888) 454-5594
Dental Sales (800) 477-2000
Vision Customer Service (800) 892-2803
MMAI & ICP

Blue Cross Community MMAISM
(877) 723-7702

Blue Cross Community ICPSM
(888) 657-1211

Blue Cross Community Family Health PlanSM
(877) 860-2837

ICES (Client Enrollment Broker)
(877) 912-8880

Additional Contact Information
Illinois Department of Insurance (877) 527-9431
FEP Federal Program Customer Service (800) 972-8382
Blue Access for MembersSM (BAM) bcbsil.com/member
Blue 365 Deals (855) 511-BLUE
Membership Address Blue Cross and Blue Shield of Illinois
P.O. Box 3004
Naperville, IL 60566-9747
Claims Address Blue Cross and Blue Shield of Illinois
P.O. Box 805107
Chicago, IL 60680-4112

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